Applies to: Agencies building agents in languages they do not speak
How do I make sure my agent's translation is right if I do not speak my client's language?
The AI is very good at translation, but have someone who speaks the language check the agent. If a business needs a Spanish agent, the business owner almost certainly understands Spanish, so ask them to review the agent and sign off on it before it goes live.
Keep English selected alongside the other language. The AI translates live, in real time, during the conversation.